Get in Touch
We love hearing from our users. Whether you have a question, a bug to report, or a feature idea, we are listening.
Email Us Directly
The fastest and simplest way to reach our team. We read every message and aim to respond to genuine inquiries as quickly as possible.
Our Email Address
xin_yu@7986455.xyz
⏱ Typical Response Time
We usually respond within 1-3 business days. Simple questions and bug reports tend to get a reply fastest.
What Should You Include in Your Message?
To help us respond efficiently, please include the following information when applicable:
- Your browser and device: e.g. "Chrome 130 on Windows 11," "Safari on iPhone 15."
- Steps to reproduce: If reporting a bug, tell us exactly what you did when the issue occurred.
- Image details: If the issue is image-specific, note the file format (PNG, JPEG, etc.) and approximate pixel dimensions.
- Screenshots or error messages: If you see an error message, copy it into your email — it helps enormously.
Feedback We Especially Love
🌟 Feature Requests
Is there a missing feature that would make this tool more useful for you? Let us know! We regularly review user suggestions and add the most requested features. Past suggestions have included common size presets and WebP export support.
🐛 Bug Reports
Nothing is perfect, especially in software. If something is not working as expected — broken buttons, missing downloads, incorrect output sizes — we want to hear about it. Please include enough detail so we can reproduce and fix the issue.
💬 General Feedback
How does the tool fit into your workflow? What do you like or dislike? Even short one-line messages help us understand what to improve next.
🌐 Localization Ideas
If you use the tool in a region with specific image standards or different size conventions (e.g. common ID photo sizes, standard print dimensions), we would love to hear about them so we can make the tool more useful for your area.
Frequently Contacted About
Before writing, a few quick answers to the most common questions we receive:
- Is it really free? Yes. No fees, no premium tier, no watermarks.
- Are my images uploaded? No. Everything runs locally in your browser using HTML5 Canvas. Images are never sent to any server.
- Can I use it on mobile? Yes. The tool is fully responsive and works on modern mobile browsers.
- Will you add a feature for X? Maybe! Send us a suggestion and we will review it.